1. Introduction

Welcome to KapdaHouse ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website www.kapdahouse.com and the purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

2. Nature of Service/Products

KapdaHouse is an e-commerce platform specializing in premium clothing wear. We offer:

• Men's and women's fashion clothing
• Premium quality apparel and accessories
• Seasonal collections and limited edition items
• Online shopping with home delivery services

All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

3. User Account & Registration

To make purchases on our website, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account and make purchases.

4. User Responsibilities

As a user of our platform, you agree to:

• Use the website only for lawful purposes
• Not engage in any fraudulent activities
• Provide accurate shipping and billing information
• Not misuse or attempt to hack our systems
• Not post or transmit any harmful content
• Respect intellectual property rights
• Not impersonate any person or entity
• Comply with all applicable laws and regulations

5. Orders & Payments

5.1 Order Placement

When you place an order, you are making an offer to purchase our products. We reserve the right to accept or reject your order at our discretion.

5.2 Pricing

• All prices are in Indian Rupees (INR) unless stated otherwise
• Prices are subject to change without notice
• We strive to ensure price accuracy but errors may occur
• Prices include applicable taxes unless stated otherwise

5.3 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, RuPay)
• Net Banking
• UPI (Unified Payments Interface)
• Digital Wallets
• Cash on Delivery (where available)

5.4 Payment Security

All online payments are processed through secure third-party payment gateway Razorpay. We do not store your complete credit card or banking information on our servers.

6. Shipping & Delivery

• Delivery timelines are estimates and not guaranteed
• Shipping charges are calculated based on location and order value
• Free shipping may be available on orders above a certain amount
• We ship within India; international shipping may be available
• You must provide accurate shipping address
• Risk of loss passes to you upon delivery
• Delivery delays may occur due to unforeseen circumstances

7. Refund & Cancellation Policy

For complete details on refunds and cancellations, please refer to our Refund & Cancellation Policy. Key points include:

• Orders can be cancelled within a specified timeframe before shipment
• Returns are accepted for eligible products within the return window
• Refunds are processed within 5-7 business days
• Certain products may be non-refundable
• Items must be in original condition with tags attached

8. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of KapdaHouse or its content suppliers and is protected by intellectual property laws.

You may not:

• Copy, reproduce, or distribute any content without permission
• Use our trademarks or branding without authorization
• Modify or create derivative works from our content
• Use automated systems to access or scrape our website

9. Product Information & Warranty

We strive to provide accurate product descriptions, images, and specifications. However:

• Colors may vary slightly due to screen settings
• Product images are for reference only
• We do not warrant that product descriptions are error-free
• Actual products may have minor variations from images
• Sizing may vary between brands and styles

10. Limitation of Liability

To the fullest extent permitted by law, KapdaHouse shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Damages arising from website unavailability or technical issues
• Delays or failures due to circumstances beyond our control
• Third-party actions or content
• Unauthorized access to your account due to your negligence

Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless KapdaHouse, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising from:

• Your violation of these Terms
• Your use of our website or services
• Your violation of any third-party rights
• Any fraudulent activities from your account

12. Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

13. Termination

We reserve the right to suspend or terminate your account and access to our website at our sole discretion, without notice, for:

• Violation of these Terms
• Fraudulent or illegal activities
• Abusive behavior towards staff or other users
• Any conduct we deem harmful to our business

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in [Your City/State], India.

15. Dispute Resolution

In the event of any dispute, we encourage you to contact us first to resolve the matter amicably. If a resolution cannot be reached:

• Both parties agree to attempt mediation before litigation
• Disputes shall be resolved through arbitration in accordance with Indian law
• The arbitration shall be conducted in English
• The arbitrator's decision shall be final and binding

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

We recommend reviewing these Terms periodically to stay informed of any updates.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact Information

If you have any questions about these Terms & Conditions, please contact us: